Purchase Option Cancellation Policy

This policy explains how our subscription purchase option works and how to cancel a subscription with Aurivita. By selecting a subscription at checkout, you agree to the terms below.

How Subscriptions Work

When you choose a subscription purchase option, you authorize Aurivita to automatically charge your saved payment method and ship a new order on a recurring basis at the interval you selected (for example, every 30, 60, or 90 days). Subscriptions continue until you cancel.

Each renewal is charged at the subscription price shown at checkout, plus applicable taxes and shipping. Prices may change with advance notice — we will always email you before any price change takes effect on your subscription.

How to Cancel Your Subscription

You can cancel your subscription at any time through your customer portal:

https://aurivita.co/a/loop_subscriptions/get-subscription-link

From the portal you can also skip an upcoming shipment, delay your next order, change the renewal interval, or update your shipping and payment details.

If you need help, email support@aurivita.co and our team will assist you.

Cancellation Window

Subscriptions cannot be cancelled within 1 day of your next renewal date, as your order will already be processing for shipment during that window.

• Cancellation requests made more than 1 day before your next renewal will stop the upcoming charge and no further orders will ship.
• Cancellation requests made within 1 day of renewal will take effect starting with the following renewal — the imminent order will still be processed and shipped.

To ensure a specific renewal is stopped, please cancel at least 7 days before your scheduled charge date. You can view your next renewal date at any time in your customer portal.

Refunds on Subscription Renewals

Refunds on subscription renewal orders are governed by our Return Policy. In short:

• Unopened, sealed bags from a renewal order are eligible for return within our 120-day return window.
• Opened renewal bags are not eligible for refund — if you no longer want your subscription, please skip, delay, or cancel through your customer portal before the next renewal charge.

Please see our Return Policy for full details on how to request a return and how refunds are processed.

Order Cancellations

If you wish to cancel an individual renewal order that has already been placed but has not yet shipped, email support@aurivita.co with your order number within 24 hours of the charge. We will do our best to stop the shipment, but cancellation is not guaranteed once processing has begun.

Changes to This Policy

We may update this Purchase Option Cancellation Policy from time to time. The most current version will always be available on this page, and material changes will be communicated in advance for active subscribers.

Contact

• Email: support@aurivita.co
• Response Time: We typically respond within 8 business hours
• Phone: +1 631 881 4089 (9am–5pm ET, Mon–Fri)
• Business Address: Azeal Supplements LLC, 1023 East Lincolnway, Cheyenne, WY 82001, United States